Usage-Based-Pricing-V2-bugs-and-fixes
Usage Based Pricing V2 bugs and fixes
Bug type: Charged twice
Example 1:
User:https://www.powr.io/admin/tech_support_helper?search_by_user=5588051&search_by_app=
Debugging: Praneeta looked up all subscriptions and all transactions and that one is the only one with the bug
Proposed Solution: Can we refund them the first transaction and say sorry we had a bug, you had 5 days of free upgrade now? Beks working with Timur
Bug type: Email spamming warning/reached messages
User: https://www.powr.io/admin/[email protected]
Debugging: Took a look at the UsageBasedThresholdWorker which is sending email notifications. It was sending emails even though users have got it before.
Proposed Solution: Checking the usage_persent field we can determine what type of message was sent and what was not.
Support msg: https://powrteam.slack.com/archives/C0ANLSP0F/p1625626377482100